Terms and conditions

Terms and conditions

The items on display are handmade pieces and are available to a limited stock. They might become unavailable without previous notice.

Payment methods

Payment methods are bank transfer or PayPal. For alternative payment methods like MBWay or credit card, please email us.

Shipping

After the order is placed and the payment received, processing takes between 1-8 business days for Portugal, other timings may apply to international orders. If the ordered product is out of stock, processing may take between 5 to 30 business days, due to being handmade.
Orders are sent via CTT or Carrier, or can be collected in person at the following address:
Rua Washington 11, 1170-391 Lisboa, Portugal
Note: The customer must always check the name and address before placing an order, as this order will be sent to the recipient and address indicated by the customer. The address indicated is the sole responsibility of the customer.

Packaging

Receiving a piece is a unique experience. If the piece is a gift, you can request a personalized gift tag.
The Packaging is made with the maximum of reusable materials and the most environmentally friendly solutions possible.

Resale

If you are interested in reselling the AnaMarta Cerâmica pieces, please contact us.

Intellectual property

All content and information contained in www.anamartaceramica.pt and its subdomains are the property of AnaMarta Cerâmica and therefore the use, reproduction, copying and dissemination by other means of logos, texts, images and videos on the website is subject to prior authorization.

For information about exchanges and returns click here.

Ana Marta Cerâmica 2020 © Design: ER
EN