Política de Privacidade – RGPD

Who are we

Ana Marta Cerâmica represents Ana Marta Pereira, a ceramist, professor and trainer. Her website is: https://anamartaceramica.pt.
You can contact her through the following email: anamartaceramica@gmail.com.

Personal data we collect and why

Comments

When visitors comment on the website we collect the data visible on the comment form, and also the visitor's IP adress and browser used to help on SPAM detection.

An anonimous link created through your email (also called a hash) can be supplied to the Gravatar service to confirm it is in use. The Gravatar privacy policy is available here: https://automattic.com/privacy/. After your comment's approval, your profile picture will be visible to the public on the comments context.

Media

If you upload images to the website, you should avoid images with imbeded location data (EXIF GPS). Visitors can download and extract any location data of that same images on the website.

Contact Forms

We keep the data you insert in contact forms, as long as necessary to the resolution of your contact's motive.
We will not use that data to marketing ends.

Cookies

If you comment on our website, you can choose to keep your name, email and link in cookies. These are for your own convenience, so you don't have to fill that data again when you comment in the future. This cookies last for 1 year.

If you visit our login page, a temporary cookie will be activated to determine if your browser accepts cookies. This cookie does not contain personal data and is discarded when you close your browser.

When you log in, cookies will be activated to store your login information, which last for two days, and view preferences which last for a year. If you choose "Remember me", your login will endure for two weeks. If you log out of your account, these cookies will be removed.

If you edit or publish an article, an aditional cookie will be stored in your browser. This cookie does not store personal data and it only indicates the article ID that you edited. It expires after a day.

You'll find our website's cookie list below.

CookieConsent - Necessary
It stores the user's/visitor's response to our website's cookie consent notice - Lasts for a year.

cookielawinfo-checkbox-necessary - Necessary
Determine if the user/visitor has checked the box to consent the use of "Necessary" cookies - Lasts for a year

cookielawinfo-checkbox-non-necessary - Necessary
Determine if the user/visitor has checked the box to consent the use of "Optional" cookies - Lasts for a year

wc_cart_created - Necessary
Necessary to the shopping cart functionality of this website - Lasts until the end of session.

wc_cart_hash_# - Necessary
Remembers what's your cart's current content of this website - Persistent

wc_fragments_# - Necessary
Stores the login data even if the browser is closed, so the user doesn't have to log in repeatedly - Lasts until the end of session.

woocommerce_cart_hash - Necessary
Necessary for the shopping cart functionality on this website, to remember what products are in the cart. It also allows to the website to sugest related products to the user, related to the current content of the cart - Lasts until de end of session.

woocommerce_items_in_cart - Necessary
Necessary for the shopping cart functionality on this website, to remember what products are in the cart. It also allows to the website to sugest related products to the user, related to the current content of the cart - Lasts until de end of session.

wordpress_test_cookie - Necessary
Checks if the browser supports cookies - Lasts until the end of session.

wp_woocommerce_session_# - Necessary
Remember actions performed by the user/visitor on the website - Lasts for a day.

Integrated content about other websites

This site's articles might include imbeded content (i.e.: videos, images, posts, etc.). The embeded content from other sites behave just like the visitor was browsing on that site.

Those sites may collect data about you, use cookies, embed tracking by third parties, monitor your interactions with them, including logging interactions with the embeded content if you have a logged in account on those same websites.

For how long we keep your data

If you comment, that comment and it's metadata are stored indefinitely. This happens so it's possible to recognise and autommatically aprove any following comments, instead of puting them to review.

To users who register on our website, if any, we store the personal data from your profile. Every user can see, edit or delete their personal information at any time (with the exception that it is not possible to change the user name). The site administrators can also see and edit that information.

What rights you have over your data

If you have an account on this website, or have commented, you can ask to receive an export file with all the stored data we have of you, including any personal data you have given. You can also ask for that stored data be erased. This does not include any personal data that is required to administrative, legal ou safety purposes.

Contacts

You can contact us about your personal data or our privacy policy through the following email: anamartaceramica@gmail.com

Online store section

We collect information about you during the shopping process on our store.

What we collect and store

While you visit our website, we'll record :Products you viewed: we'll use this to show products you have viewed recently

Location, IP adress and browser type: we'll use to calculate an aproximate value for taxes and shipping
Shipping adress: we'll ask you this to estimate the shipping costs before you order any product!

We also use cookies to keep your cart content while you browse through our website.

When buying on our store, we'll ask you for data such as name, billing and shipping adress, email adress, phone number, payment and card details, and other optional information of your account, as user and password. This data will be used to:

-Send you information about your account and order
-Answer to your requests, including refunds and complaints
-Payment processing and fraud prevention
-Configure your account to our store
-Fulfuill all legal obligations we have, such as tax estimate
-Improve our store's offers
-Send you maiketing messages, if you wish to receive them

If you create an account, we store your name, adress, email and phone number, which will be used to fill your data for you on your next orders.
in general, we store data about you as long as we need that information to the purposes we collected them for, and we are not obliged, by law, to keep them after. In example, we store information for 10 years for tax purposes. That includes your name, email adress, billing and shipping adress.
We store comments or reviews.

Who on our staff has access

The members of our staff have acess to information you provide us. For instances, the administrators who run the store can access to:
-Order informations, what you bought, when you did it and where it will be sent.
-Client's data such as name, email, billing and shipping adress.
Members of our staff have access to this information to process orders, returns and to provide client support.

Payments

We accept payments through PayPal. By processing those payments some of your data are sent to PayPal, like the sum of the order and the billing information, because it's necessary to process and manage the payment.
Please check PayPal privacy policy for more information.

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